Official Personalised Football Story Books

How long will it take to deliver my book?

We will deliver the goods ordered by you to the address you give us for the delivery at the time you make your order. Your book will be dispatched after it has been printed and in any event within 7 days of your order.

How will my book be delivered?

All items delivered to both UK and international address will be dispatched using Royal Mail First Class.

How do I order more than one book?

At the end of your first order you will have the option to ORDER MORE BOOKS. All orders will be added to your shopping basket. When you have ordered all the books that you require you proceed to CHECKOUT where the appropriate postage rates will be applied to your entire order.  Please see 'What are the costs of postage' in the frequently asked questions.

What is the last order date for delivery before Christmas?

Please place your order by the 15th of December for delivery before Christmas. Orders recieved after the 15th will be produced and dispatched as quickly as possible, but could be subject to postal and production delays. All orders received after the 17th December will delivered in January. Worldwide customers should allow for seasonal postal delays.

Can I order a book by post?

Yes. Please print off the order form. Alternatively, call us on 08450 114477 and we will send you an application form(s). You'll require Adobe Acrobat to print the order form.

Download application form

Send the form by post to:
Dream Books Ltd.
P.O.Box 966,
Woking,
Surrey
GU21 4WZ

Can I order by phone?

Yes, telephone 08450 114477 and have your credit card details available. The office is open for orders from 9:00 to 17:00 GMT Monday to Friday.

What do I do if there is a problem with my order?

Please contact Dream Books with your order number at:

  • Dream Books
    P.O.Box 966,
    Woking,
    Surrey.
    GU21 4WZ
  • Telephone: 08450 114477
    Email: info@dreambooks.net

Can I link to the Dream Books website?

If you run a website, we would be pleased for you to link to the Dream Books website providing you tell us by email first! You can also link directly to a book:

What information do I need to create an order?

To create a book we need the child's names, address, date of birth and the names of 3 of their friends. As you enter the data there are help buttons avaialable for clarification of the requirements. Apart from that, you need to supply a delivery address and of course payment details unless you have a voucher code.

Do you do any other clubs or books apart from those shown?

We do plan to keep adding further clubs and books. If you would like us to contact you when a particular club/book becomes available, please add your contact details via the Let me Know  button on the Dreambooks home page.

What is the cost of delivery?

In the UK, postage on an an order for a single book will be £0.95. Two or more books will be sent for £1.50. For the rest of the world, postage is £2.99 per book ordered.

* Countries within the UK are: England, Northern Ireland, Scotland, Wales and all BFPO (British Forces Post Office) addresses.

What are your office hours?

Our office is manned between 9:00am and 5:00pm GMT Monday to Friday. There is a 24hr answer machine on our main telephone number. We endeavour to respond to e-mails within 24hrs.

When do you update the books for the new season?

We keep the books as up to date as possible by changing the players and manager as soon as they move except during the summer transfer period. We issue a new season's book as soon as we can after the transfer window closes at the end of August each year.